All photographs are genuine and of the goods we make.
Depending on the method you use to view our website,colours may vary.
All goods must be paid for before they can be dispatched.
All goods are sent by recorded service unless local collection/ delivery is arranged.
All goods will be sent out within 3 days* of us receiving payment unless you specify a delay on dispatch.
The Distance Selling Regulations state that your right to cancel an order starts the moment you place
your order and does not end until seven working days from the day after you receive your goods.However,as our goods are made to order, this rule cannot apply to our goods.
If your goods are faulty (eg. wording spelled incorrectly or genuine fault with construction) ,we will replace the item.We will not refund you for the faulty item. We reserve the right to ask for proof of the fault in the form of a photograph before replacing the item. Do NOT return the faulty item to us. Please contact us by email as soon as you realise the item is faulty.
We ensure that all of our products are packaged well to protect them in transit. If the unfortunate should happen to your parcel in transit, a claim should be made to the courier service. We can provide you with a record of your transaction and proof of postage.
The Small Print....
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
This website and its content is copyright of [Patchwork Island] - © [Patchwork Island] [2004 - 2016]. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.